Support

We’re here to help.

Your eivia experience matters to us.

Find product guidance, order information, and support for your daily beauty ritual.

How can we help?

Browse our support topics below.

Product Guide

Learn how to use Core 1 and Hydrating Infusion Gel.

Orders & Shipping

Find information about order processing, shipping timeframes, and delivery support.

Warranty

Learn about warranty coverage, product care, and support options.

Still need help?

Our support team is here to assist you.

For product questions, order support, or anything else, please contact us and we’ll get back to you as soon as possible.